Managing your subscription

Viewing your current plan

To see your subscription details:

1. Go to Settings > Billing
2. You'll see:

- Your current plan name and tier

- Billing cycle (monthly or annual)

- Next billing date

- Current cost including add-ons

- Team seats and locations in use

Upgrading your plan

When you're ready for more features:

1. Go to Settings > Billing
2. Tap Change Plan
3. Select the plan you want to upgrade to
4. Review the price difference
5. Confirm the upgrade

Upgrades take effect immediately. You're charged the prorated difference for the remainder of your billing cycle, and the new rate applies from the next billing date.

Downgrading your plan

If you need to scale back:

1. Go to Settings > Billing
2. Tap Change Plan
3. Select a lower plan
4. Review what features or limits will change
5. Confirm the downgrade

Downgrades take effect at the end of your current billing cycle. You'll keep access to all features until then. Make sure your usage (team seats, locations) fits within the lower plan's limits before downgrading.

Switching billing cycles

To switch between monthly and annual billing:

1. Go to Settings > Billing
2. Tap Billing Cycle
3. Choose Monthly or Annual
4. The change applies at your next billing date

Annual billing typically saves 10-20% compared to paying monthly.

Cancelling your subscription

If you need to cancel:

1. Go to Settings > Billing
2. Tap Cancel Subscription
3. Choose a reason (optional but helpful for us)
4. Confirm the cancellation

Your account stays active until the end of the current billing period. After that, your account moves to a free/inactive state where your data is preserved but features are limited.