Privacy Policy

1. Introduction

Wemu Inc. ("Wemu", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and mobile applications (collectively, the "Service").

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, phone number, business name)
• Business data (products, services, customer records, invoices, team information)
• Payment information (processed securely by our payment partners)
• Usage data (how you interact with our Service)
• Device and log information (IP address, browser type, operating system)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related communications
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address fraud and technical issues

4. Data Sharing

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating the Service (e.g., payment processors, cloud hosting, analytics). These providers are contractually obligated to protect your data and use it only for the purposes we specify.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, regular security audits, and access controls. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide you with the Service. If you close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict certain data processing
• Export your data in a portable format
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

8. Cookies

We use essential cookies to keep you logged in and remember your preferences. We use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, sending you an email notification. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: