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9 articles

• Adding your first product
• Managing product categories
• Generating barcodes & QR codes
• Tracking inventory & stock levels
• Product variants & pricing
• Organising with sub-categories
• Batches, lots & expiry dates
• Purchase orders & suppliers
• Brand starter templates

9 articles

• Creating a 1:1 service
• Setting up group classes
• Assigning multiple providers
• Class schedules: when a class runs
• Managing buffer time between bookings
• Service timing: duration, buffer & processing time
• Treatment cost & profit per service
• Service add-ons & upgrades
• No-shows, customer flags and deposits

8 articles

• The Wemu Team app — for your staff
• Adding team members
• Setting up commissions
• Managing timesheets
• Creating shift schedules
• Team member permissions
• Commission rates & the commission report
• Staff leave: types, balances and approvals

5 articles

• Processing online orders
• The Online Orders board
• Order messaging
• Refunds and cancellations
• Card disputes (chargebacks)

15 articles

• Getting started with Wemu POS
• Kitchen Display, Floor & Manager views
• Staff PIN sign-in & audit trail
• Taking payments — cash, card, Tap to Pay, split tenders
• Partial and full refunds
• Tables: floor plan, rounds and paying
• Cash drawer — opening float to close-out
• Barcode and QR scanning
• Offline mode & syncing
• Live online orders on the POS
• Setting up receipt and kitchen printers
• The front-desk bookings view
• Pairing a tablet with a code
• Tabs: running bills per person
• Kitchen stations: route tickets to printers and screens

7 articles

• Connecting Stripe for card payments
• Airwallex — GCash, Maya, Alipay, WeChat Pay (coming soon)
• Google Calendar sync
• Shopify: send products, import orders
• Delivery couriers: Grab, Lalamove, Borzo (coming soon)
• QuickBooks & Xero accounting sync (coming soon)
• WhatsApp booking messages

4 articles

• What is Pro Storefront?
• Picking a storefront template
• Branding — colours, fonts, hero image
• Setting up a custom domain

7 articles

• Creating tasks vs bookings
• Using the Kanban board
• Managing subtasks
• Participant check-in for classes
• Timeline, List, Board, Queue and Archived views
• Activity pill: see new comments since last opened
• The walk-in queue & wait times

5 articles

• Creating your first invoice
• Auto-numbering invoices
• Sending invoices to customers
• Marking invoices as paid
• Quotes: send, accept online, auto-invoice

4 articles

• Logging expenses
• Expense categories
• Branch-scoped expenses
• Expense reports

8 articles

• Dashboard overview
• Revenue and sales reports
• Team performance reports
• Custom date range filtering
• Exporting report data
• Category performance
• GST & per-product tax
• Memberships, vouchers & credit packs report

4 articles

• Adding a new location
• Location-specific schedules
• Switching between locations
• Assigning team to locations

8 articles

• Setting up your public page
• How customers book services
• Product shop on your profile
• Managing open/closed status
• SEO and sharing
• Promotional banners on your storefront
• Request to purchase (restricted online retail)
• Shipping online orders: zones, rates, labels and tracking

4 articles

• Choosing a plan
• Adding team seats & locations
• Managing your subscription
• Payment methods

5 articles

• Setting up SMS for your business
• Using Messages to text your customers
• SMS credits and packs explained
• Email campaigns, allowance & credits
• Marketing consent, unsubscribes and quiet hours

7 articles

• Creating your first promo code
• Targeting promos to specific customers or items
• BOGO: Buy X, get Y free or discounted
• Time-window promos: Happy hour discounts
• Auto-apply codes and storefront banners
• Tracking promo performance
• Repurchase reminders

1 articles

• Setting up resources (machines, rooms, equipment)

2 articles

• Customers managing their own bookings
• Intake forms & consents

2 articles

• Customer profiles, activity and messaging
• Customer reminders: time to book, custom messages and back in stock

2 articles

• Wemu AI: what it can do and how actions work
• The Wemu Demo Guide