Your online product shop
Your public profile includes a product shop where customers can browse your catalog, view product details, and make purchases — all from their phone or computer.
Navigate to: Settings → Business Profile → Product Shop toggle
Enabling the product shop
- Go to Settings > Public Profile
- Toggle on Product Shop
- Choose which product categories to display (or show all)
- Save
Products from your catalog that are marked as active will appear on your profile.
How the shop looks
Customers see:
- A grid of product cards with images, names, and prices
- Category filters to browse specific types of products
- A search bar to find products by name
- Product detail pages with descriptions, variants, and pricing
Screenshot: The public profile product shop with product grid, category filters, and search bar
The public profile product shop with product grid, category filters, and search bar
The purchase flow
- Customer browses products and taps one to view details
- They select any variants (size, color, etc.)
- They tap Add to Cart
- They can continue shopping or proceed to checkout
- At checkout, they enter their information and payment details
- The order is placed and appears in your Orders section
Managing online product availability
Not all products need to be in your online shop. You can control visibility:
- Active products appear in the shop
- Draft or Hidden products don't appear
- You can also limit the shop to specific categories
Product images matter
Since customers can't touch or try products online, images are crucial. Use clear, well-lit photos that show the product from multiple angles if possible.
Tip: Feature your best-selling products at the top of your shop. Put seasonal items or promotions in prominent positions. Think of your online shop like a store window — you want the most appealing items front and center.
Inventory and the shop
If a product is out of stock and you have inventory tracking enabled, it shows as "Out of Stock" on the shop. Customers can't purchase it until stock is replenished.