Public Profile & Booking Page

Managing open/closed status

How your public page shows Open or Closed from your branch hours

How the status works

Your public page shows a green or red dot with your status. Wemu works it out from the opening hours of the location the customer is looking at, so there's nothing to switch on.

  • Open ยท Closes 6:00 PM: during today's hours
  • Closed ยท Opens 9:00 AM: before today's opening time
  • Closed now: after today's closing time
  • Closed today: the day is marked Closed
The top of a public page showing Open ยท Closes 8:00 PM, with the location picker on the right
The top of a public page showing Open ยท Closes 8:00 PM, with the location picker on the right

Setting your hours

๐Ÿ“

Navigate to: Settings โ†’ Branches

  1. Press the pencil icon on the branch
  2. Under Operating Hours, set the opening and closing time for each day, or tick Closed
  3. Press Save Changes

The status follows the new hours straight away. Each branch has its own hours; see Location-specific schedules.

If no hours are saved, the page shows Monday to Friday 9:00 AM to 6:00 PM, Saturday 10:00 AM to 5:00 PM and closed on Sunday; a branch with no hours of its own shows your first branch's, so save your real hours.

Holidays and temporary closures

Wemu doesn't have holiday hours, special hours or a temporarily closed switch yet. To stop online bookings while you're closed:

  1. Go to Settings โ†’ Storefront โ†’ General
  2. Turn off Enable online bookings, and Enable online shop if you need to
  3. Press Save Changes

Turn them back on when you reopen. The open/closed status keeps following your weekly hours in the meantime.

Hours and bookings

The status is only a label. Online booking times come from the chosen team member's rostered shifts, and from your opening hours for Any available or when there's no shift to go on. See Location-specific schedules.

Tip: Check your hours before every public holiday. Customers trust the dot, and an "Open" sign on a closed shop costs you goodwill.

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