Why PIN sign-in matters
When several people share a till, you need to know who did what. Each person signs in to Wemu POS with their own PIN, so sales, refunds and cash movements are recorded against them.
Setting a PIN
Navigate to: Team → team member → Edit → Role & Security → PIN Code
- Every team member needs a PIN; it's required when you add someone
- Use 4 digits. The web form accepts up to 6, but the Wemu POS PIN pad takes 4.
- Only owners and admins can set or change PINs, and only the account owner can change the owner's own PIN
- Owners and admins see everyone's PIN. Everyone else sees •••• in place of other people's PINs.
PINs don't have to be unique. Two people can both use the same PIN, because the till asks who you are first and then checks the PIN for that person.
Signing in at the till
- On the Select user screen, tap your photo. It lists the team members with a PIN who work at this branch.
- Enter your 4-digit PIN
- Choose Clock in, Start Break, End Break or Clock Out, or tap Skip – go to POS to start selling without changing your clock
Kitchen displays don't ask for a PIN. If you're allowed more than one view, you choose a view after your PIN; see Kitchen Display, Floor & Manager views.
What's recorded against you
- Sales: each order records who was signed in. In Wemu POS 1.5.0 or later, staff can credit a line to someone else with Assign on the cart line, which is who earns the commission.
- Refunds: Reports → Orders lists every refund with Refunded By
- Cash in and cash out: the drawer records who moved the cash
- Clocking in and out: your hours go to the timesheets in Team
- Manager approvals: each approval is recorded with the manager who gave it
Settings → Audit log on the web is a timeline of bookings and orders, promo, refund and settings activity. Till refunds are listed, with who gave them, in Reports → Orders.
Handing over the till
Tap your name at the top left of the POS. The screen goes back to Select user; the next person taps their photo and enters their PIN, and everything after that is recorded against them. Tap the lock icon next to your name to lock the till instead.