Wemu POS

Getting started with Wemu POS

Install the POS app, sign in, and ring your first sale

Download and install

Wemu POS is a free companion app for your Wemu subscription. It runs on:

  • iPhone (iOS 15+) — from the App Store
  • iPad (iPadOS 15+) — same App Store listing, universal build
  • Android phones and tablets — from Google Play

Search for Wemu POS in either store, or scan the QR code on the [Wemu POS product page](/pos).

First sign-in

  1. Open the app and enter the same email + password you use on the web dashboard
  2. Pick the business and branch you're operating
  3. The app downloads your product catalog, tables, team list, and printers — this happens once and then works offline

Pro tip: Use the SSO button if you signed up with Google or Apple on the web.

Ring your first sale

  1. Tap any product tile on the main grid to add it to the cart on the right
  2. Tap the product again to increment the quantity, or use the + / − steppers on the cart row
  3. Tap Charge (the green total at the bottom of the cart)
  4. Pick a payment method — cash, card, Tap to Pay on iPhone, split, QR
  5. For cash: enter the amount tendered; the app computes change for you
  6. Tap Complete payment
  7. Email, print, or SMS the receipt — customer choice
📍

Navigate to: POS home → product grid → cart panel → Charge

What to set up before your first shift

  • Printers — pair Bluetooth or enter the LAN IP for each thermal receipt / kitchen printer. See [Setting up receipt printers](/help/setting-up-receipt-printers).
  • Staff PINs — every team member gets a 4-digit PIN so every sale is attributed to someone. See [Staff PIN sign-in & audit trail](/help/staff-pin-sign-in).
  • Cash drawer — open the drawer with your starting float at the start of each shift.
  • Stripe Connect — connect once on the web dashboard, and the POS picks up your payment credentials automatically.

Keep your session secure

  • The app locks automatically when you background it for more than 5 minutes
  • Tap the lock icon next to your name in the top bar to hand the till to another staff member
  • Full logout from the menu sheet forgets the credentials on this device

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Our support team is available Monday to Friday, 9am to 6pm EST.