Where to find it
Navigate to: Reports → Team (and Reports → Payroll)
Both tabs follow the date picker and the location switcher.
The Team tab
- Totals for Team Members, Total Hours, Total Gross Pay, Total Commission, Total Tips (when tips are on) and Total Payroll
- A Performance table with each member's Hours (from timesheets, with breaks taken off), Rate, Gross Pay (hours × hourly rate), Sales, Commission, Tips and Total Pay. Click a column heading to sort, or a row to open that person's page.
For now, the Sales and Commission figures on this tab, and its two charts, don't read sales and show zero. Use the Commission card on the Overview tab instead; see Commission rates & the commission report.
The Payroll tab
- Labor cost % of sales (base pay and commission divided by sales), Labor cost, Gross payroll (base pay, tips and commission) and Total hours
- Payroll by staff: role, pay type, hours, base pay, tips, commission and gross for each person
Commission here is a quick estimate: each person's default rate on the orders they rang up. The Commission card on the Overview tab applies each item's own rate, so pay commission from that card.
One person's page
Open Team and click a name for their Profile, Overview (sales, commission, hours worked and bookings or tasks), Timesheet, Tasks, Earnings and Leave tabs. Sales there are the items credited to them, and commission is estimated at their default rate.
Using the numbers
- Payroll: hours and gross pay from the Payroll tab, commission from the Commission card
- Rostering: put your busiest people on your busiest times
- Training: spot who might need support
Tip: Celebrate top performers in public; have conversations about support in private.
Exporting
The export menu on the Team tab downloads each member's role, contact details, sales count and total, and hours, as Excel, CSV or PDF, for the period and location you're viewing.