What team performance reports show
Team performance reports help you understand how each team member contributes to your business. You can see who's selling the most, earning the most commissions, and handling the most bookings.
Navigate to: Sidebar → Reports → Team Performance
Accessing the report
- Go to Reports > Team Performance
- Select a date range
- View overall team metrics or drill into individual members
Key metrics per team member
- Total Revenue — Revenue generated by each person's orders and bookings
- Number of Transactions — How many orders or bookings they handled
- Average Transaction Value — Their average order size
- Commissions Earned — Total commissions for the period
- Hours Worked — Clock-in hours from timesheets
- Revenue per Hour — Revenue divided by hours worked
Team rankings
The report shows a leaderboard ranking team members by revenue, transactions, or commissions. This gives you a quick overview of top performers.
Screenshot: The team performance leaderboard with revenue, transactions, and commission rankings
The team performance leaderboard with revenue, transactions, and commission rankings
Individual deep-dive
Tap any team member to see their detailed breakdown:
- Revenue by service type
- Revenue by product
- Commission details per service
- Booking completion rate
- Customer ratings (if enabled)
Using the data
Team performance data helps with:
- Commission payouts — Calculate exactly what each person earned
- Scheduling decisions — Put top performers in peak hours
- Training needs — Identify who might need extra support
- Incentive programs — Reward high performers
- Hiring decisions — Understand if you're overstaffed or understaffed
Tip: Share performance highlights with your team in a positive way. Recognizing top performers publicly boosts morale. For underperformers, have private conversations focused on support and training rather than criticism.
Exporting team reports
Export the team performance report as CSV or PDF for payroll or management review. The export includes all metrics and can be filtered by date range and branch.