Team Management

Commission rates & the commission report

Item commission rates, and the payroll-ready commission card in Reports

Two levels of commission

  • Team member default: the Commission Rate (%) on each member's Team form, under Pay Information. It applies to every service they're credited with.
  • Item rate: a Commission % on a service or product replaces everyone's default for that item. Retail products only earn commission when they have their own rate, and a rate of 0 means the item never earns.

See Setting up commissions for where to set each one.

The report

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Navigate to: Reports โ†’ Overview โ†’ Commission

For the dates you pick, the Commission card shows each team member's:

  • Default rate, next to their name
  • Items sold, including how many were retail
  • Earning revenue: the sales that earned commission
  • Commission: each item's price ร— quantity ร— its rate (the item's own rate, otherwise the member's default)

Sales with no staff member attached appear as Unassigned, so nothing goes missing. The card follows the location switcher at the top of the app, and only completed sales count.

Where attribution comes from

Each item is credited to the staff member on that line of the sale, and otherwise to the staff member on the order. In Wemu POS 1.5.0 or later, staff tap Assign on a cart line to credit the person who did the work. Earlier versions credit the whole sale to whoever was signed in.

Other commission figures

A team member's own page and the Payroll tab in Reports show quicker estimates at each person's default rate, so they can differ from this card. Pay commission from the Commission card.

Tip: Use Custom in the date picker to match your pay cycle, and the card becomes your payroll commission list.

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