Tables, tickets, and saving tabs

Set up your floor plan

On the web dashboard:

1. Settings → Table layout → + Add area (e.g. Main floor, Patio, Bar)
2. Inside each area, + Add table — name it, set seat count and shape (square, round, long)
3. Drag tables to arrange the visual layout

The POS picks up the layout the next time you open the app.

Starting an order at a table

1. On POS home, tap the Tables icon in the top bar
2. Tap any table in your chosen area
3. Tap Add items — you're dropped on the product grid with that table "active" (shown in the top-left)
4. Add items as normal — they're attached to this table, not a walk-in sale

Saving a tab without charging

Customer wants to keep ordering? Don't take payment yet.

Tap Save to table (under the cart) — the cart clears, the table now shows the running total, and the items are queued to the kitchen tickets.

Reopen the table later (same steps 1-2 above → tap Add items) to keep adding. Everything accumulates on the same tab.

Sending to kitchen / bar

When you save-to-table OR ring an order with a table selected, prep tickets route to the printers tagged for each item's category:

• Food items → kitchen printer
• Drinks → bar printer
• Coffee → coffee station

You configure the routing in Settings → Printers on the POS app. Any un-routed items print to the "default prep" printer.

Settling the tab

When the customer is ready to pay:

1. Open the table → Pay
2. The cart loads with everything that's been ordered
3. Run the normal checkout flow — cash, card, Tap to Pay, split
4. The table auto-closes after payment completes

Closing a table without a sale

Occasionally a customer leaves without paying (or the tab should be zeroed out for a comp). Open the table → Close table — confirms, clears the tab, and the order is marked cancelled in History.